HOME ABOUT BOOK
SERIES
NEW
RELEASES
2016
BOOK CLUB
BOOKLIST BEHIND THE
SCENES
FAQ JA JOHNSTONE MERCHANDISE ORDERING PROMOTIONS CONTACT US

                       REGISTER                             LOG IN                              LOG OUT                              


 
FAQ
 

ABOUT US

The William Johnstone website and bookstore are maintained by the Johnstone family.

Bookstore Operating Schedule:

We accept telephone calls Tuesday through Friday, 9:00am to 3:30pm CST. We are closed on weekends and most major public holidays. Please refer to our main Facebook Page for any other special events that may be happening throughout the year. 

ORDERING & SHIPPING

Orders:  

We offer three ways of ordering: online, mail-order and fax. Click here for instructions on how to complete your order:  
ORDERING

Orders shipped within 24 hours excluding weekends and holidays. 

General shipping times for Media Mail shipments through the USPS is 2-9 days.  You will have several options of shipping upon check-out. 

We do not sell to known resellers, distributors, retailers or wholesalers.

Shipping:

Domestic and International Shipping charges are calculated using a program integrated with our shopping cart and the United States Postal Service website.  You will have several choices of shipping methods to choose from with a comparison of charges displayed on the check-out page.

RETURN POLICY

Orders are not normally accepted for return unless defective.  Should a book be defective in some way, we will gladly replace it. 

You must receive authorization prior to returning any product by calling our office.  All returns must be made within 14 days of your purchase and the book must be in original condition (no creases in the spine, pages torn, water stains...etc.). A copy of the original invoice must accompany the return of the book. Failure to provide this copy will result in an unprocessed return.

Should an order be damaged in transit, please contact the delivery carrier.  Any refunds will be less shipping charges and there is a $3.25 re-stocking fee per book. Returns should be sent to:   

William Johnstone Net
PO Box 331119
Murfreesboro, TN 37133 USA 

 

BOOK RELATED QUESTIONS


MAIL-IN ORDER FORM:  ORDER FORM  (Note:  You will need Adobe Reader to view and print the Order Form)

Don't have Adobe Reader?  DOWNLOAD FREE NOW!